Terms of Service

Last Updated and Effective Date: July 2026

1. Acceptance of Terms

Welcome to Crown Coins Casino. These Terms of Service ("Terms", "Agreement") constitute a legally binding contract between you ("User," "Player," or "you") and Sunflower Limited and its affiliated entities ("we," "our," or "us"). By accessing, registering an account on, or interacting in any manner with the Crown Coins Casino website, mobile applications, or any associated services (collectively, the "Services"), you acknowledge that you have read, completely understood, and agree to be bound by all the provisions outlined in these Terms.

IMPORTANT NOTICE CONCERNING ARBITRATION AND CLASS ACTION WAIVER: PLEASE READ SECTION 15 CAREFULLY, AS IT CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. THESE PROVISIONS MATERIALLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE DISPUTES THROUGH MANDATORY BINDING ARBITRATION.

If you do not agree with any part of these Terms, or if you are not eligible to use our Services as outlined in Section 2, you are expressly prohibited from using the Services and must discontinue your access immediately.

2. Eligibility and Participation Requirements

The Services are strictly designed for and offered exclusively to individuals who meet all of the following rigorous eligibility criteria. By creating an account, you represent and warrant that you satisfy all of these conditions:

A. Age Restrictions

You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction of residence, whichever is older at the time of account creation. We strictly prohibit minors from accessing our platform. We deploy advanced identity verification protocols and reserve the right to request proof of age at any time. Any accounts found to belong to underage individuals will be immediately terminated, and any accumulated virtual currency or pending prize redemptions will be irrevocably voided.

B. Geographical Restrictions (Restricted Territories)

The Services are offered strictly within the United States. However, due to complex state-by-state variations in sweepstakes regulations, our Services are not available nationwide. You are explicitly prohibited from accessing or using the Services if you are physically located in, or are a resident of, any of the following jurisdictions (the "Restricted Territories"):

  • Washington State
  • Idaho
  • Nevada
  • Michigan
  • Any other jurisdiction outside the borders of the United States of America.

Furthermore, it is solely your responsibility to ensure that your participation in social casino gaming and sweepstakes promotions is lawful in your specific state, county, or municipality. We deploy advanced geolocation tracking technologies to ensure compliance. Attempting to bypass these geographical restrictions through the use of Virtual Private Networks (VPNs), proxies, or other location-spoofing techniques constitutes a material breach of these Terms and will result in immediate account ban and forfeiture of all virtual currency.

C. Employee and Affiliate Restrictions

Employees, officers, directors, and agents of Sunflower Limited, its parent companies, subsidiaries, affiliates, advertising agencies, and promotional partners, as well as their immediate family members (spouse, parents, siblings, children) and household members, are strictly ineligible to participate in any sweepstakes promotions or redeem Sweepstakes Coins for prizes.

3. NO PURCHASE NECESSARY TO PLAY OR WIN

CROWN COINS CASINO OPERATES AS A FREE-TO-PLAY SOCIAL CASINO. A PURCHASE, PAYMENT, OR FINANCIAL CONTRIBUTION OF ANY KIND IS NEVER REQUIRED TO PLAY OUR GAMES, ENTER OUR SWEEPSTAKES PROMOTIONS, OR WIN PRIZES.

Any purchase of Gold Coins (our recreational, non-redeemable virtual currency) is entirely optional. Purchasing Gold Coins does not, under any circumstances, increase your chances of winning in any of the sweepstakes games. The outcomes of all games are determined by certified, tamper-proof Random Number Generators (RNG) to ensure absolute fairness and compliance with legal sweepstakes standards.

4. Account Creation, Security, and Verification

A. Registration Process

To fully access the Services, you must register for a player account. You agree to provide accurate, current, and complete information during the registration process. This includes your full legal name, date of birth, residential address, and email address. You may only maintain one (1) active account on the platform. The creation of multiple accounts, "smurf" accounts, or duplicate accounts using different email addresses or slightly altered personal details is strictly forbidden and will result in the permanent ban of all associated accounts.

B. Account Security

You are solely responsible for maintaining the strict confidentiality of your account login credentials (username and password). You agree to notify us immediately of any unauthorized access, use, or suspected breach of your account security. Sunflower Limited will not be held liable for any loss or damage arising from your failure to safeguard your credentials or from unauthorized access to your account prior to your notification to us.

C. Identity Verification (KYC / AML)

To comply with federal and state regulations, including Anti-Money Laundering (AML) directives, and to prevent fraud, we reserve the right to conduct thorough identity and account verification checks at any time. This process, often referred to as Know Your Customer (KYC), is mandatory before any prize redemption can be processed. You may be required to submit:

  • A high-resolution color copy of a valid, government-issued photo ID (e.g., driver's license, passport, or state ID card).
  • Proof of residential address, such as a recent utility bill or bank statement (dated within the last 90 days) showing your name and the address registered to your account.
  • A live selfie or a photograph of you holding your identification document next to your face.
  • Source of wealth or source of funds documentation, if deemed necessary by our compliance department.

Failure to complete verification within the specified timeframe, or the submission of forged, altered, or fraudulent documents, will result in immediate account closure and the forfeiture of all virtual currency balances.

5. Virtual Currency System

Crown Coins Casino utilizes a dual virtual currency system consisting of Gold Coins (GC) and Sweepstakes Coins (SC). It is vital that you understand the distinction between these two digital assets.

A. Gold Coins (GC)

Gold Coins are our standard social currency. They are used purely for recreational gameplay and entertainment purposes. You can obtain Gold Coins for free through daily login bonuses, social media giveaways, or by purchasing them through our secure cashier.

Crucial Rule regarding Gold Coins: Gold Coins hold absolutely zero real-world financial value. They cannot be withdrawn, traded, sold, transferred to another player, or redeemed for cash, prizes, or any item of value whatsoever. If your account is closed, suspended, or terminated, any remaining Gold Coin balance is instantly voided and carries no compensatory value.

B. Sweepstakes Coins (SC)

Sweepstakes Coins are promotional entries used to participate in our sweepstakes games. Sweepstakes Coins can NEVER be purchased directly. They are only obtainable through the following free methods:

  • As a Free Bonus: When you purchase specifically marked packages of Gold Coins, you may receive a complimentary, promotional allocation of Sweepstakes Coins.
  • Alternative Method of Entry (AMOE): You may obtain free Sweepstakes Coins by sending a handwritten request via United States Postal Service (USPS) mail. Detailed instructions for the AMOE, including specific formatting requirements, index card sizes, and the required mailing address, are available in our official Sweepstakes Rules document.
  • Promotional Giveaways: By participating in daily login bonuses, social media contests on Facebook, Instagram, or X, or via email newsletters.

Sweepstakes Coins must be played through (wagered) on our games at least one (1) time before they become eligible for prize redemption. Winnings generated from gameplay using Sweepstakes Coins will be awarded as redeemable Sweepstakes Coins.

6. Purchases and Payments

If you choose to purchase Gold Coins, you must use a valid payment method registered in your own legal name. We accept major credit/debit cards (Visa, Mastercard, Discover, American Express) and selected e-wallets.

By initiating a purchase, you authorize us (and our secure third-party payment processors) to charge the designated payment method for the full amount of the transaction, including any applicable taxes. All purchases of Gold Coins are FINAL, NON-REFUNDABLE, and non-reversible. We do not grant refunds for "buyer's remorse," accidental purchases, or account terminations resulting from Terms of Service violations.

If a purchase is subject to a chargeback, dispute, or reversal by your bank or payment provider, your account will be immediately suspended pending investigation. Fraudulent chargebacks are taken very seriously and may result in a permanent ban and potential legal action to recover the disputed funds and associated processing fees.

7. Prize Redemptions

Once you have accumulated the required minimum balance of eligible (played-through) Sweepstakes Coins, you may submit a request to redeem them for real-world prizes.

A. Redemption Minimums and Maximums

The minimum redemption threshold varies depending on the chosen redemption method:

  • Digital Gift Cards: The minimum redemption is typically 50.00 eligible Sweepstakes Coins.
  • Cash Prize (Bank Transfer): The minimum redemption is typically 100.00 eligible Sweepstakes Coins.

The maximum redemption amount permitted per day is $10,000.00 USD. For residents of New York and Florida, in accordance with specific state sweepstakes statutes, the maximum single win or redemption on any single spin or play is legally capped at $5,000.00 USD. Any winnings in excess of this amount will be voided and not awarded.

B. Processing and Fulfillment

We strive to process all redemption requests swiftly. However, you acknowledge that redemptions may take between three (3) to ten (10) business days to fully clear, depending on the payment provider and standard banking delays. If this is your first redemption, the process may take longer as we must complete the mandatory KYC verification outlined in Section 4.

We reserve the right to pay out large redemptions (exceeding $5,000) in smaller, weekly or monthly installments. Cash prize redemptions will only be paid directly to a bank account or financial instrument registered in the identical legal name as the Crown Coins Casino account holder. We will not process redemptions to corporate accounts, third-party accounts, or cryptocurrency wallets.

Taxes: You are solely responsible for any and all local, state, or federal taxes associated with the receipt of any prize. We may issue an IRS Form 1099-MISC if your redemptions exceed the statutory reporting threshold in a single calendar year.

8. Prohibited Conduct and Account Termination

To maintain a fair, secure, and enjoyable environment for all players, we strictly enforce rules against abusive, fraudulent, or manipulative behavior. You agree NOT to engage in any of the following activities:

  • Cheating and Exploitation: Utilizing bots, automated software, macros, artificial intelligence, or any external programs designed to play games automatically, predict outcomes, or manipulate the RNG system. Exploiting software bugs, glitches, or vulnerabilities for unfair advantage.
  • Fraud and Financial Abuse: Using stolen, cloned, or unauthorized credit cards; initiating fraudulent chargebacks; or engaging in any form of money laundering or financial obfuscation.
  • Account Sharing and Selling: Transferring, selling, trading, or leasing your account to any third party. You may not allow anyone else to access your account, nor may you access anyone else's account.
  • Harassment and Abuse: Engaging in abusive, threatening, discriminatory, defamatory, or harassing behavior toward our customer support staff or other players in community forums or chat channels.
  • Collusion and Syndicate Play: Working together with other players to unfairly manipulate game outcomes, pool sweepstakes entries, or bypass redemption limits.

Consequences of Violation: If we determine, in our sole and absolute discretion, that you have violated any of these rules or the spirit of these Terms, we reserve the right to take immediate action without prior notice. This includes, but is not limited to: suspending your account for investigation, permanently terminating your account, voiding all accumulated Gold Coins and Sweepstakes Coins, canceling pending prize redemptions, and reporting your activity to relevant law enforcement agencies or payment providers.

9. Inactive Accounts

If your account remains completely inactive (meaning no logins, no gameplay, and no purchases) for a continuous period of sixty (60) days, we reserve the right to classify the account as "Dormant." Upon classifying an account as Dormant, any accumulated Sweepstakes Coins in the account will automatically expire and be irrevocably forfeited. We will attempt to notify you via the email address on file prior to the expiration of your Sweepstakes Coins, but we are not legally obligated to do so.

10. Intellectual Property Rights

All content, features, functionality, graphics, logos, game designs, user interfaces, audio clips, video clips, and underlying software code available on the Services are the exclusive property of Sunflower Limited or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services strictly for your personal, non-commercial entertainment. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform without our prior written consent.

11. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or resources (such as payment gateways, identity verification vendors, or responsible gaming organizations). These links are provided solely for your convenience. We do not endorse, monitor, or have any control over the content, privacy policies, or practices of these third-party entities. You acknowledge and agree that Sunflower Limited is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by your use of or reliance on any such third-party content, goods, or services.

12. Disclaimer of Warranties

THE SERVICES, INCLUDING ALL GAMES, VIRTUAL CURRENCY, AND PLATFORM FEATURES, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SUNFLOWER LIMITED EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED OR THAT YOUR GAMEPLAY OR VIRTUAL CURRENCY BALANCES WILL BE IMMUNE FROM TECHNICAL MALFUNCTIONS OR SERVER CRASHES.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUNFLOWER LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to, use of, or inability to access or use the Services;
  • Any conduct or content of any third party on the Services;
  • Any unauthorized access, use, or alteration of your transmissions or content; or
  • Any technical malfunction, server crash, software bug, or network failure that results in the loss of virtual currency or interrupted gameplay.

IN NO EVENT SHALL OUR AGGREGATE MAXIMUM CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE TOTAL AMOUNT YOU PAID TO US (IF ANY) TO PURCHASE GOLD COINS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY UNITED STATES DOLLARS ($50.00 USD), WHICHEVER IS GREATER.

14. Indemnification

You agree to defend, indemnify, and hold harmless Sunflower Limited, its parent company, subsidiaries, affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) resulting from or arising out of your violation of these Terms of Service, your misuse of the Services, your violation of any applicable laws or regulations, or your infringement of any intellectual property or other rights of any third party.

15. Dispute Resolution, Binding Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

A. Initial Dispute Resolution

Our Customer Support department is available to address most concerns you may have regarding the Services. Before initiating any formal legal proceeding, you agree to first attempt to resolve the dispute informally by contacting us directly at [email protected]. We will work in good faith to resolve the issue within thirty (30) days of receiving your notice.

B. Binding Arbitration

If the dispute cannot be resolved informally, you and Sunflower Limited agree that any and all claims, disputes, or controversies arising out of or relating to these Terms, the Services, your account, or the validity, enforceability, or scope of this arbitration provision shall be resolved exclusively through final and binding arbitration, rather than in a court of law. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes.

C. Class Action Waiver

YOU AND SUNFLOWER LIMITED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

D. Governing Law and Venue

These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. If for any reason a claim proceeds in court rather than in arbitration, the dispute shall be exclusively brought in the state or federal courts located in New Castle County, Delaware, and you consent to the personal jurisdiction of such courts.

16. Modifications to these Terms

We reserve the right, at our sole discretion, to modify, amend, or replace these Terms of Service at any time. When we make material changes, we will update the "Last Updated and Effective Date" at the top of this page. We may also notify you via email or through a prominent notice on the platform. Your continued use of the Services following the posting of any revised Terms constitutes your explicit acceptance of and agreement to be bound by the changes. If you do not agree to the new Terms, you must stop using the Services and close your account.

17. Severability and Entire Agreement

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect. These Terms of Service, along with our Privacy Policy and official Sweepstakes Rules, constitute the entire, complete, and exclusive agreement between you and Sunflower Limited regarding your use of the Services, superseding any prior agreements or understandings, whether written or oral.

18. Contact Information

If you have any questions, concerns, or legal inquiries regarding these Terms of Service, please contact our legal and compliance department at: